职位 Collection Specialist 应收账款专员
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Collection Specialist 应收账款专员
  • 工作经验 : 1-3 年
  • 工作性质 : 全职
  • 最低学历 : 大专
  • 招聘人数 : 010-59850292
  • 语言要求 : English 英语
  • 发布日期 : 2016-08-12
岗位描述

岗位职责

Example of Duties

 

  • Submits claims on regular schedule to insurance carriers to ensure prompt processing and payment. 寄送账单到保险公司进行理赔

  • Processes billing calls and questions and answers correspondence related to patient accounts 解答有关保险患者的账户疑问

  • Actively seeks out, researches and resolves all billing issues 积极找出并解决所有账户问题

  • Responds to and follows through on patient and insurance related inquiries regarding billing issues in a timely manner to assure customer satisfaction 及时解答保险和患者疑问

  • Completes follow up on all claims until payment is received. 对应收账款理赔过程进行跟进

  • Tracks payments received and post all payments to patient accounts including payments from insurance carriers, government agencies/companies and their fiscal intermediaries, self-insured patients. 收到回款之后在系统找到对应患者的账户进行冲账

  • Reviews each account via computer, reports and other information sources and identifies delinquent accounts, aging period and payment sources and determines appropriate recommendation. 根据系统及其它信息来源鉴别未付款项,并进行处理

  • Performs progressive collection actions including contacting patients/insurance companies by telephone, email and resubmitting claims to third party payer. 通过联系保险公司和患者进行追账

  • Makes adjustments to patient accounts according to written policies and procedures, prepares account write-off when collection efforts exhaust.对患者账户进行符合规定的调账

  • Documents all actions related to patient’s account as permanent record. 对患者账户文件进行保管

  • Updates patient account information in the system and develops reports as requested. 及时更新患者账户信息

岗位要求

任职资格

Performance Requirements

 

实际操作目标Operational Goals

 

知识、能力、技术、特长Knowledge, Abilities, Skills, Traits

 

  • Knowledge of medical terminology and insurance industry

医疗术语及保险行业的了解

  • Knowledge of clinical charging, coding and insurance billing procedures

医疗费用,医疗编码及保险理赔的知识

  • Knowledge of medical collection practices, policies and procedures. Independence in decision making, excellent oral, written English and computer skills

了解医疗行业政策,具备独立思考,英文口语与写作,计算机技能的能力

  • Professional telephone etiquette

专业的交流礼仪

  • Ability to establish and maintain effective working relationships with patients, employees and the public.

与他人的沟通能力

  • Good time management skills and must be able to prioritize.

 良好的时间管理

 

最低学历Minimum Education Required

  • College degree preferred大学本科

 

相关经验Minimum Experience Required

  • Two years working experience in accounts management or related areas

两年相关领域工作经验

 

语言能力 Language Requirement 英文良好 Good English skills

 

资历资质及相关许可证书Certificate of Licensing Needed

 

(外籍医生 Foreign physician):